{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

Welcome to the Schneider Electric Website

Welcome to our website.

Select your location

Welcome the the Schneider Electric French website. It looks like you are located in the United States, would you like to change your location?

Traduisez en francais
{"support":{"yesButton":"Yes","noButton":"No","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please check the box"}}}
Search FAQs

Trend Summary report displays an error: "Unable to make the session state request to the session state server"

While trying to run a trend summary report for a large amount of data, the web reporter will return an error and no longer provide any reports until a user closes the browser and re-opens.
The error displayed will say "Unable to make the session state request to the session state server. Please ensure that the ASP.NET State service is started and that the client and server ports are the same."

Power monitoring Expert (PME) 7.2, 7.2.1, 7.2.2

Internet Explorer 10, Internet Explorer 11
Trend Summary report
ASP.NET State service is running

The volume of data in the report is too large. The report will try to render 6 different types of trends and fail once the data set gets too large.

In PME 7.2 the only resolution is to change the amount of data in the report. Either reduce the number of source measurements pairs or reduce the date range of the report.
Issue was corrected in PME 8 Summary report pack where the report no longer renders all 6 types of reports and only renders the one report type selected in the report configuration.
Explore more
Explore more

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.