You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Why does my brand new HMIG5U boot to the BIOS on the first power up?
Product Line:
HMIG5U/HMIG5U2
Resolution:
If the CFAST card is not properly inserted, the HMIG5U will boot to the BIOS at first startup. When this is the case, remove the System CFAST and ensure it is re-inserted properly.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Released for: Schneider Electric Vietnam
