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Why are the IP Address, Mask and/or Gateway not saved when using Ethernet IP on ATV630 drive after a power cycle?
Issue:
IP Address, Mask and/or Gateway are not saved when using Ethernet IP on ATV630 drive after a power cycle.

Cause:
The Mode "Fixed" was not selected when up the IP.

Resolution:

To avoid the loss of the values IP Address, Mask and/or Gateway when the device is power cycled the IP Mode must be set to "Fixed"
SETTINGSCODEVALUEDESCRIPTION
[FIXED]MAnU0Manually set the IP address.
[BOOTP]bOOt1Automatically gets the IP address from the Bootp or DHCP server using the Bootp or DHCP server using the MAC address.
[DHCP]dHCP2Automatically gets the IP address from the Bootp or DHCP server using the Factory setting: DHCP



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