You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Products concerned
Flair 23DM – réf. EMS58355, with firmware version lower than V2.01
Issue description
The Modbus communication is not working when :
- network frequency parameter is set to Auto (Automatic detection)
- and the bus speed is set to Auto-Mode
Solutions
- Without firmware update
Don't set the network frequency parameter to Auto, set the parameter to the current network frequency.
- With firmware update
Update your product with firmware version V2.01 or higher.