Issue:
Remove front bottom conduit kit cover for the Altivar Process Drive.
Product Line:
Altivar Process Drive
Resolution:
The Altivar Process drives are designed to have IP21 ratings which requires the control terminals and wires be finger safe.
By removing the front bottom cover those terminals become exposed as a result the drive will loose its IP21 ratings.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Released for: Schneider Electric Vietnam
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