Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Why is Ecoreach refusing my changes to Protection settings?
Issue: When connected through Ecoreach to the Micrologic X Control Unit, it is not possible to modify the protection settings through Ecoreach.

Product Line: Ecoreach, Masterpact MTZ.

Cause: ​Ecoreach cannot change the Protection settings of the Micrologic X Control Unit if the ability to Change Protection Settings Remotely has been disabled on the Micrologic X Control Unit itself.

Resolution: ​To change protection settings remotely, please enable Remote Protection Setting via the Control Unit's onboard screen (Configuration > General > Lock Protection > External Access > Protection Change > Allow).

Schneider Electric Vietnam

Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more

Need help?

  • Product Selector

    Quickly and easily find the right products and accessories for your applications.

  • Get a Quote

    Start your sales enquiry online and an expert will connect with you.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Centre

    Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings