You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue
SESU returns the message 'An error was detected during the update check.
Product Line
SESU
Environment
Windows 10
Resolution
SESU returns the message 'An error was detected during the update check. A service system error was encountered: No such Collection in persistent storage [1,7E0,8,1[730000A2,0,400A2731][73000001,0,400A273D]]'

This could occur if the 'Net.Pipe.Listener.Adapter' .service is not running.
The SESU log will also show a message similar to the the following:
2018-02-05 11:51:46,702 [8152/ 1] INFO TrySendCommandLine: exception caught, type=System.ServiceModel.EndpointNotFoundException, Message=There was no endpoint listening at net.pipe://localhost/Sesu_elekeb_Session1 that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. (TrySendCommandLine, line 0)
To resolve the issue:


SESU returns the message 'An error was detected during the update check.
Product Line
SESU
Environment
Windows 10
Resolution
SESU returns the message 'An error was detected during the update check. A service system error was encountered: No such Collection in persistent storage [1,7E0,8,1[730000A2,0,400A2731][73000001,0,400A273D]]'
This could occur if the 'Net.Pipe.Listener.Adapter' .service is not running.
The SESU log will also show a message similar to the the following:
2018-02-05 11:51:46,702 [8152/ 1] INFO TrySendCommandLine: exception caught, type=System.ServiceModel.EndpointNotFoundException, Message=There was no endpoint listening at net.pipe://localhost/Sesu_elekeb_Session1 that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. (TrySendCommandLine, line 0)
To resolve the issue:
- Open the 'Computer Management' console.
- Open the 'Services'.
- Right click on the service and select 'Properties'.
- Sett he 'Startup Type' to A'utomatic'.
- Start the 'Net.Pipe.Listener.Adapter' .service on the windows operating system
- Click OK
Released for: Schneider Electric Vietnam


Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.