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Issue:
Customer wants to use the unit with 480V supply for a 415V rated motor.
Product line:
Altistart 01
Environment:
All models and serial numbers
Cause:
N/A
Resolution:
The ATS01 is a softstart, that once it reaches full speed/output will provide the full line voltage to the motor. The ATS01 is rated up to 460VAC, so can be used with a 400V or 415V rated motor.
If they need to supply 480V for a 415V rated motor, they will have to change the voltage from 480V to 415V.
Customer wants to use the unit with 480V supply for a 415V rated motor.
Product line:
Altistart 01
Environment:
All models and serial numbers
Cause:
N/A
Resolution:
The ATS01 is a softstart, that once it reaches full speed/output will provide the full line voltage to the motor. The ATS01 is rated up to 460VAC, so can be used with a 400V or 415V rated motor.
If they need to supply 480V for a 415V rated motor, they will have to change the voltage from 480V to 415V.
Released for: Schneider Electric Vietnam
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