You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue
Web browsers using Java IE 11 cannot access the web pages on a TCSEGDB23F24FA modbus Plus Proxy module.
Product Line
TCSEGDB23F24FA
Environment
Windows 10
Resolution
Web browsers using Java Runtime 11 does not allow access to the web pages of the TCSEGDB23F24FA Modbus Plus Proxy.
As a result, the setup for the module cannot be configured.
To access the web pages, the IP address of the module must be excluded from the Java Runtime security.
The following steps can be used to exclude the IP address by making an exception to the Java security
Web browsers using Java IE 11 cannot access the web pages on a TCSEGDB23F24FA modbus Plus Proxy module.
Product Line
TCSEGDB23F24FA
Environment
Windows 10
Resolution
Web browsers using Java Runtime 11 does not allow access to the web pages of the TCSEGDB23F24FA Modbus Plus Proxy.
As a result, the setup for the module cannot be configured.
To access the web pages, the IP address of the module must be excluded from the Java Runtime security.
The following steps can be used to exclude the IP address by making an exception to the Java security
- Opem the Control Panel.
- Double click on the Java icon.
- Click on the 'Security' tab.
- Clickon 'Edit Site List.
- Clickon 'Add'.
- Type in the IP address for the module of (i.e, http://192.168.1.100 ) in the textf field that appears.
- Click on OK.
Released for:Schneider Electric Vietnam
