Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
0x401e04@vip.ASXDCPMS - failed to write config info to database because 'Register exists but label is empty.'. Will retry in 60s.

There are this kind of messages in the System Log.  There is not new historical logging for those SMPs
0x401e04@vip.ASXDCPMS - failed to write config info to the database because 'Register exists but the label is empty.'. Will retry in 60s.
0x40fc04@vip.ASXDCPMS - failed to write config info to the database because 'Register exists but the label is empty.'. Will retry in 60s.

Cause 1.
One of the inputs connected to a Datarecorder does not have a label. It might be that Label was deleted in Desigenr or the VIP file has been modified with Notepad++.
In this example, an arithmetic module provides the Datarecorder input.

Resolution1

1. Create a copy of the VIP file located at: C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert DC Ed\config\cfg\vip\VIP.ASXDCPMS
2. To identify the Module with the issue, in this example arithmetic, open the "vip.cfg" and look for an empty label.  You can use "label = <0>"

In my example:
parent = 0x141c000
name = <15>ART448 Result 1
label = <0>


The above shows that Module Arithmetic 448 has the issue.

3. Open the VIP with the designer and locate the Arithmetic 448.  Click on Modify settings and set up a value for the label.  If you are not sure what to put there, select the Default label.

Before:

aa

Now should look like this:

bb

4. Save the changes.

This should solve the issue.

Schneider Electric Vietnam

Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings