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Search FAQs

Why can I only use the XBTZ9780 cable (COM1 RS485) with the HMIG3U and not the HMIG5U for the Unitelway protocol?

Issue:
XBTZ9780 cannot be used with the HMIG5U

Product Line:
HMIG3U, HMIG5U, HMIG5U2, HMIG5U21, HMIG5U22

Resolution:
Uni-Telway communication has a stricter requirement about timing sequence that requires a specific hardware time that only the HMIG3U and other non-Windows based Magelis HMIs) possess. Due to the lack of such a hardware timer in the Windows based HMIs, such as the HMIG5U, the Uni-Telway protocol is only able to communicate over RS232 only for this model.
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