{}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

How to flash the firmware of the LXM28 drive

Issue:
How to flash the firmware of the LXM28 drive

Product Line:
LXM28
Lexium 28


Resolution:
To flash the LXM28 drive firmware, the following are needed:
- Latest firmware file (currently V1.70.8). This is a file with the extension *.i00 and can be requested from technical support.
- Firmware Update Tool (latest version is 1.0.2.8) and can also be requested from technical support
- USB to RJ45 cable, part # TCSMCNAM3M002P

> Power the LXM28 drive
>
Connect the USB-RJ45 cable
> Launch the Firmware Update Tool
> Enter the COM port assigned by Windows to the cable
> Browse the firmware in the "Firmware Path"
> Click on Connect - If successfull, this should bring up the drive model and version
> Click on Start and wait

Did this answer your question?

Explore more
Range:
Lexium 28
Explore more
Range:
Lexium 28
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.