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Issue
The ITIC Curve in the Power Quality reports has been drawn wrong.
Product Line
Power Monitoring Expert 8.x, 9.0 (CU1 and CU2)
Environment
Power Quality Report
Cause
The actual PQ Events are located in the correct spots but the ITIC curve that is used as an overlay is incorrect.
Resolution
To correct this you can run the following script on the ApplicationModules database:
The ITIC Curve in the Power Quality reports has been drawn wrong.
Product Line
Power Monitoring Expert 8.x, 9.0 (CU1 and CU2)
Environment
Power Quality Report
Cause
The actual PQ Events are located in the correct spots but the ITIC curve that is used as an overlay is incorrect.
Resolution
To correct this you can run the following script on the ApplicationModules database:
UPDATE [ApplicationModules].[Configuration].[ConfigurationSettings]
SET Value = '[{"X":0,"Y":0},{"X":0.02,"Y":0},{"X":0.02,"Y":70},{"X":0.5,"Y":70},{"X":0.5,"Y":80},{"X":10,"Y":80},{"X":10,"Y":90},{"X":2000,"Y":90}]'
WHERE ItemType = 'PowerQuality' AND Item = 'Curves' AND [Key] = 'IticLowPoints' AND UserId IS NULL
** see attachment containing the SQL script text