You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue
Control Expert 14 closes after the DTM update hangs up.
Product Line
Control Expert 14.
Environment
Windows 10 Build 1803
Resolution
Control Expert 14 closes after the DTM update hangs up. This could occur on a new installation of Control Expert in a PC running
64 bit Windows 10 build 1803 with no other Schneider Electric software or third party DTM software installed.
The issue was found the be the result of a bad registry key setting for the psbroker component.
To resolve the issue, run the attached batch file.
Control Expert 14 closes after the DTM update hangs up.
Product Line
Control Expert 14.
Environment
Windows 10 Build 1803
Resolution
Control Expert 14 closes after the DTM update hangs up. This could occur on a new installation of Control Expert in a PC running
64 bit Windows 10 build 1803 with no other Schneider Electric software or third party DTM software installed.
The issue was found the be the result of a bad registry key setting for the psbroker component.
To resolve the issue, run the attached batch file.
Released for: Schneider Electric Vietnam


Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.