You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Product Line
Power Monitoring Expert (PME) 9.0
Environment
Web Applications "Diagrams" in iPhone with Safari on iOS8.3+ Operating System
Cause
PME 9.0 Web App-Diagrams through iPhone browsers does not scale/show the page correctly.
Resolution
In order to open the Diagram correctly in iOS Safari browser, replace /web with /ion after localhost, server name or Server's IP address in Web Application URL address:
http://localhost/ion or http://[Server Name]/ion or http://[Server's IP address]/ion
Power Monitoring Expert (PME) 9.0
Environment
Web Applications "Diagrams" in iPhone with Safari on iOS8.3+ Operating System
Cause
PME 9.0 Web App-Diagrams through iPhone browsers does not scale/show the page correctly.
Resolution
In order to open the Diagram correctly in iOS Safari browser, replace /web with /ion after localhost, server name or Server's IP address in Web Application URL address:
http://localhost/ion or http://[Server Name]/ion or http://[Server's IP address]/ion