Issue
Certain attributes are missing in ENM Monitoring as shown below:
1) The following error keeps occurring in ENM Diagnostics:
2) The following error is observed in Windows Application Event Viewer:
Product Line
Power Monitoring Expert 7.2.2
Power Monitoring Expert 8.2
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Environment
ENM Monitoring and Diagnostics
Windows Application Event Viewer
Cause
The errors indicate that there is a problem with the Alarm Definitions. ENM encountered an error while looking up the categories for an alarm event.
Resolution
To realign the alarm definitions, do the following:
- Restart the Application Modules Core Services Host service.
- Restart the SE Event Gathering Service
- Refresh tags on the ENM Configuration Event Sources tab.
Released for: Schneider Electric Vietnam
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