You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue
There is no option to enable Telnet and FTP in the meter or ION Setup in the firmware V2.2.1
Cannot access the meter through Telnet and FTP.
Product
ION9000
ION9000T
ION7400
PM8000
Environment
SFTP, SSH support
Resolution
The Firmware V2.2.1 release has moved a step closer towards making our meters more secure.
This firmware supports SFTP and SSH. Secure file transfer protocol (SFTP), completely replacing FTP. SFTP adds a layer of encryption, through secure Socket shell (SSH) replacing telnet, that helps prevent unauthorized access, uploads and downloads to the meter. The support of FTP and Telnet is removed.
The support of FTP and Telnet is removed.
Use WinSCP for SFTP connection.
https://winscp.net/eng/download.php
Use Tera Term or Putty for SSH connection.
Tera Term - https://osdn.net/projects/ttssh2/downloads/72009/teraterm-4.105.exe/
Putty - https://www.putty.org/
There is no option to enable Telnet and FTP in the meter or ION Setup in the firmware V2.2.1
Cannot access the meter through Telnet and FTP.
Product
ION9000
ION9000T
ION7400
PM8000
Environment
SFTP, SSH support
Resolution
The Firmware V2.2.1 release has moved a step closer towards making our meters more secure.
This firmware supports SFTP and SSH. Secure file transfer protocol (SFTP), completely replacing FTP. SFTP adds a layer of encryption, through secure Socket shell (SSH) replacing telnet, that helps prevent unauthorized access, uploads and downloads to the meter. The support of FTP and Telnet is removed.
The support of FTP and Telnet is removed.
Use WinSCP for SFTP connection.
https://winscp.net/eng/download.php
Use Tera Term or Putty for SSH connection.
Tera Term - https://osdn.net/projects/ttssh2/downloads/72009/teraterm-4.105.exe/
Putty - https://www.putty.org/