You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Rewards points are uploaded periodically to mySchneider when new points become available, which usually takes places quarterly.
There are a couple of ways to contact support:
1. Navigate to and select "Support" on the top navigation bar of mySchneider and select "Start Chat" to chat with our tech support team.
2. Select the chat option available on the bottom right area of any mySchneider page.
3. Or, select “Create new case” and enter the issue regarding not seeing your Rewards Points with a screenshot of the error messages you received.
Released for: Schneider Electric Vietnam
