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Resolution:
Update the Schneider Electric License Manager to the latest version found here .
Issue:
The customer may be trying to register a non-copy protected license for a Schneider Electric Software product but an outdated version of the Schneider Electric License Manager is used.
The registration of the license to a Schneider Electric License account is failing with the error message "failed to activate the free license, your email address is not yet registered, (0x80000922)"
Product Line:
EcoStruxure Eurotherm Data Reviewer
EcoStruxure Machine Expert and SoMachine V4.1 and higher
EcoStruxure Expert Basic and SoMachine Basic
EcoStruxure Expert Safety Maintenance and SoSafe Maintenance
EcoStruxure Expert HVAC and SOMachine HVAC
EcoStruxure PlantBuilder and PSX Builder
SoMachine Motion V4.x
SoMove V2.8
Ultrasonic XX Software
Unity DIFF
Unity Loader up to V10
Unity M580 Application Converter Lite
Zeliosoft 2
Environment:
Schneider Electric License Manager
Update the Schneider Electric License Manager to the latest version found here .
Issue:
The customer may be trying to register a non-copy protected license for a Schneider Electric Software product but an outdated version of the Schneider Electric License Manager is used.
The registration of the license to a Schneider Electric License account is failing with the error message "failed to activate the free license, your email address is not yet registered, (0x80000922)"
Product Line:
EcoStruxure Eurotherm Data Reviewer
EcoStruxure Machine Expert and SoMachine V4.1 and higher
EcoStruxure Expert Basic and SoMachine Basic
EcoStruxure Expert Safety Maintenance and SoSafe Maintenance
EcoStruxure Expert HVAC and SOMachine HVAC
EcoStruxure PlantBuilder and PSX Builder
SoMachine Motion V4.x
SoMove V2.8
Ultrasonic XX Software
Unity DIFF
Unity Loader up to V10
Unity M580 Application Converter Lite
Zeliosoft 2
Environment:
Schneider Electric License Manager