Issue:
There are scroll arrows appearing on the HMISTW6000 series that block the screen
Product Line:
Harmony HMISTW6000 series
Resolution:
In order to remove the scroll arrows that appear on the screen by default, you must update to firmware version 1.1.0 first. Once the firmware is updated, you will find a setting in the Configuration Menu that allows you to deactivate the scroll arrows.
Please follow this FAQ for the link to the firmware update and as well as the procedure on how to update the firmware:
https://www.se.com/ww/en/faqs/FA403854/
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric Vietnam
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.
