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After installation, launch RemoteConnect, and a DTM problem happened.

if RemoteConnect's DTMs are not installed correctly. See information below for missing catalogues.

Solution:

if RemoteConnect's DTMs are not installed correctly. See information below for missing catalogues.
Solution:
- To update the catalogue, try clicking the update catalogue button.
- The installation file for RemoteConnect must be located on the local drive C:.
- Make sure that the installation 2-RemoteConnect-R-2.7.3_Ecostruxure-Control-Expert-V-15.1.zip file is unblocked.
- Verify under the C:\Program Files (x86)\Common Files that the FDT and Schneider Electric Shared are complete.
Released for: Schneider Electric Vietnam






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