Why is there a red cross appearing when I try to enroll the EVlink Home Smart with the Wiser app (after scanning the QR code) ? | Schneider Electric Vietnam

0 item count of documents is

My Products Item count in cart is 0 My Documents Item count in cart is 0

How can we help you today?

You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Why is there a red cross appearing when I try to enroll the EVlink Home Smart with the Wiser app (after scanning the QR code) ?

You need to check that :
- the charger is steady green (connected to the cloud)
- your smartphone is connected to internet (4G/5G/Wifi)

Released for: Schneider Electric Vietnam

Published on:1/18/2023Last Modified on:5/15/2023

Product:

EVH4A07N2

EVH4A11N2

EVH4A11NC

EVH4A07N4

EVH4A07NC

Product:

EVH4A07N2

EVH4A11N2

EVH4A11NC

EVH4A07N4

EVH4A07NC