{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
My EcoStruxure Ready Smart-UPS with an Active Subscription Plan was Replaced, What Should I Do To Transfer the Subscription?
Issue: What should I do to transfer the subscription plan of my EcoStruxure Ready Smart-UPS with an active subscription plan, if the UPS was replaced?

Product Line: EcoStruxure Ready or SmartConnect-enabled Smart-UPS models

Cause: In some cases, the warranty replacement of EcoStruxure Ready Smart-UPS with an active subscription is required. In these cases, the subscription will not be transferred automatically to the replacement UPS.

Resolution: Please contact your local APC Tech Support to request the transfer of any active subscription plans to the replacement UPS.

Schneider Electric Vietnam

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: