You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
The goal of this article is to explain an issue encountered on Ecostruxure Augmented Operator Advisor during a project builder backup attempt.
This article is applicable to Ecostruxure Augmented Operator Advisor builder
The error message displayed is :
This message may occur when some file names use double-byte characters (Chinese, Japanese or Russian languages).
Double-byte characters may exceed the maximum name length and raise this error message.
Schneider Electric recommends avoiding double-byte characters.
Released for: Schneider Electric Vietnam
