Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Problems Testing ZSI with S434212 ZSI Module installed using FFTK or Service Interface

Issue:
The ZSI wiring test does not work due to the ZSI module signal. (ZSI wiring test with FFTK or Service Interface)  Example: They have 12 LJ downstream plus the 2 NW upstream. All ZSI wiring tests are failing using the Service Interface kit.

Product Line:
Powerpact H, J, L downstream, Powerpact P, R or Masterpact NT NW upstream

Environment:
ZSI module installed between downstream and upstream breakers

Resolution:
This has been an issue since the inception of the ZSI module. The ZSI wiring test using the FFTK or Service Interface does not work due to the ZSI module signal. The ZSI module does not allow the 5Hz pulsing of the ZSI line to pass through correctly to the upstream devices. The 5Hz pulsing is how the upstream devices determine that the ZSI test signal is being applied.

You can leave the ZSI test on the downstream breaker and wait to see if there are any Isd/Ii/Ig LED flashes, even just one or two flashes will let you know that the wiring is correct. Otherwise, they will need to use primary injection.

Schneider Electric Vietnam

Explore more
Product:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Product:

Need help?

  • Product Selector

    Quickly and easily find the right products and accessories for your applications.

  • Get a Quote

    Start your sales enquiry online and an expert will connect with you.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Centre

    Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings