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In Ecostruxure power commission , what user should do when gibberish characters appears in Chinese format while exporting the circuit breaker logs?
Gibberish  characters appear while exporting circuit breaker logs.

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Note :
Product Line: Every item integrated in  Ecostruxure power commission for usage in China
Environment: -EPC Version: 2.31
Root Cause: Decoding Error

Resolution steps

1. Open the breaker logs (Gibberish format)
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2.Select "Data" (red box in the upper right corner of the image) and "From Text/CSV" (red box in the left corner of the image) in the upper toolbar.

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3. Select the gibberish log in the folder
4. Click "Download" in the CSV interface

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5. Get logs

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