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Gibberish characters appear while exporting circuit breaker logs.
Note :
Product Line: Every item integrated in Ecostruxure power commission for usage in China
Environment: -EPC Version: 2.31
Root Cause: Decoding Error
Resolution steps
1. Open the breaker logs (Gibberish format)
2.Select "Data" (red box in the upper right corner of the image) and "From Text/CSV" (red box in the left corner of the image) in the upper toolbar.
3. Select the gibberish log in the folder
4. Click "Download" in the CSV interface
5. Get logs
Note :
Product Line: Every item integrated in Ecostruxure power commission for usage in China
Environment: -EPC Version: 2.31
Root Cause: Decoding Error
Resolution steps
1. Open the breaker logs (Gibberish format)
2.Select "Data" (red box in the upper right corner of the image) and "From Text/CSV" (red box in the left corner of the image) in the upper toolbar.
3. Select the gibberish log in the folder
4. Click "Download" in the CSV interface
5. Get logs