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Power Monitoring Expert (PME) Management console error shows "Invalid column name 'SecureConnectionEnabled'. Invalid Column name 'CertificateValidation'." after a reconfigure. Windows Services fail to start.
Issue
After running a "reconfigure" on PME 2022, an error appears in the management console application:
Management Console error message showing "Invalid column name
In addition, the PME Windows Services will not start.

Product line
Power Monitoring Expert 2022

Environment
PME Management Console
Windows Services

Cause
After running a reconfigure from the PME 2022 installer (.iso) on a system with a PME 2022 Cumulative Update (CU) already installed, a reconfigure needs to be run on the CU as well. This is noted in the PME 2022 CU1 Release Notes:

PME 2022 CU1 Release Notes Note. "Using PME 2022 ISO, if user performs Reconfigure, Reset Accounts, Export System Key, Import System Key on a system where PME 2022 CU is already installed, the step "Start Service" and "Verify registered Services" may show as failed. We recommend continuing with further installation by clicking "Try Again" to continue with the installation. As a mandatory next step, we recommend running PME 2022 CU reconfigure using PME 2022 CU.exe on top of it before using system for any further use."

Resolution
  1. Locate the PME Cumulative Update (CU) installer and run as an administrator.
  2. Select "reconfigure."
  3. Allow the installer to run through the reconfigure steps.

Schneider Electric Vietnam

Attachment(s)
PME 2022 CU1 Release Notes.pdf [2.59 MB]
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