You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue Description:
In Energy Hub> Energy Tab, select an asset, and provide a custom date range, i.e., March 01, 2025 to March 24, 2025. Then click on the "Export all usage data as CSV file"
Note that on the exported CSV file shows:
- Start time(local timezone): 2025-03-01 12:00:00 AM
- End time (local timezone) : 2025-03-25 12:00:00 AM
Question: Why does my CSV export include an extra day?
Product Line: Energy Hub
Cause:
When exporting data from the EEH Energy tab, the selected date range is start date inclusive and end date exclusive. For example, if you select March 1 to March 24, the export will include data from March 1. 2025 00:00:00 to March 24, 2025 23:59:59. This means March 25 data is not included in the export.
Released for: Schneider Electric Vietnam
