You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
My Smart UPS Modular Ultra has reports No Battery Comm XBP alarm on display/NMC.
Product Line:
Smart UPS Modular Ultra
Resolution:
Please make sure the XRCC (Battery pack communications card) is seated properly. You may re-seat the card to try and reestablish connection.
See below pictures to show a non seated card and a fully seated card.
XRCC not seated fully:
XRCC seated fully:
Released for: Schneider Electric Vietnam
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.
