Issue:
Customer needs to reset RTUs to default values
Product:
SAGE RTU Series
Environment:
RTUs with configuration stored on Compact Flash (CF) cards in the CPU module.
Cause:
The customer wants to ensure all configuration data is removed prior to repurposing of the units.
Resolution:
There are two main options to reset the SAGE RTU to default values:
- Send CF Cards to Schneider Electric
- Schneider will format the CF cards using the proprietary format and restore them to default values.
- This ensures the RTU can be reused later if needed.
- Purchase New CF Cards from Schneider
- Replace the existing CF cards with new ones preloaded with default settings.
- This allows the RTU to remain functional with a clean configuration.
Alternative for Disposal:
If the goal is permanent disposal, the customer can format the CF cards using a standard CF card reader. This will wipe the data completely, but the cards will no longer be usable in the RTU.
Released for: Schneider Electric Vietnam
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