Support
Search FAQs
FAQ000284740
How can we help you today?
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

SESU v4.0.18.0 does not display available software updates

Question
Why does Schneider Electric Software Update (SESU) v4.0.18.0 not display available software updates?
Answer
This is a known issue in SESU v4.0.18.0. SESU Support is aware of the problem and is working on a fix.
Issue
SESU v4.0.18.0 may fail to retrieve and display available Schneider Electric software updates, although SESU v3.0.12 works correctly in the same environment.
Resolution
As a temporary workaround, uninstall SESU v4.0.18.0 and downgrade to SESU v3.0.12. Use this version until the corrected SESU release is available.

Released for: Schneider Electric Vietnam
Explore more
Range:
EcoStruxure™ Control Expert
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
EcoStruxure™ Control Expert
  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings