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EcoStruxure Process Expert [2021]- Unable to Run Plant Scada Runtime manager service?

This knowledge Base explains the user on how to overcome Blank Plant Scada Runtime manager service issue as shown below.

After installation of EPE2021 while running supervision project some time user may encounter with Scada Runtime manager issue.

Due to this, system is not able run Plant Scada runtime.
Runtime Manager

Error Message

During installation of Plant Scada setup, installation process configures Plant Scada related Security roles-user and Groups-in windows to establish proper functionality.

Account details

For this scenario it was found Scada groups are missing for the particular system, due to this run time manager services not working properly.

To avoid this scenario during the installation, following recommendation needs to take care by user,

  1. User Access control control settings- should be on "Never notify" mode
  2. Firewall should be disabled in installation machine
  3. User should have admin rights


To resolve the issue, User has to uninstall and re-install Plant Scada software following our recommendations and ensure that the Scada groups are created properly.

Schneider Electric Belgium

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