Issue:
Needs to reset the operating time to zero on the ATS48.
Product line:
Altistart 48, softstart
Resolution:
Yes. Can go into the dRc menu and in the rPr parameter: The options available here are:
- no: function inactive
- APH: kWh reset to zero
- trE: operating time reset to zero
The reset command must be confirmed with ENT. APH and trE take effect immediately.
The parameter then automatically returns to no.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Released for: Schneider Electric Canada
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