How can we help you today?

Video: Resetting Harmony™ XB5S Biometric Switches to Factory Settings

Issue:
How to reset Biometric Switch

Product Line:
Biometric Switches

Environment:
22 mm Push Buttons

Resolution:
Harmony™ XB5S Biometric Switches utilize the serial number to generate a unique reset procedure. The serial number can be found on the white sticker on the back of the push button switch. Once obtained, please contact Schneider Electric Support and provide the serial number to have a reset procedure generated for you.

Schneider Electric Canada

Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings