Does Schneider Electric repair Altistart ATS22 soft starters?
Issue:
Does the Schneider Electric Repair Depot repair ATS22 soft starters?
Resolution:
The ATS22 is not a repairable product, spare parts are not offered.
For a non-warranty, repair vs. replace cost comparison, you can contact the Schneider Electric Industrial Repair Depot for products beyond the 18 Month standard warranty at 800-950-9550, as they do "board level" repairs.
Any parts offered in the US are only available for ATSSC21S6/U or higher and are only available to SE Services.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)