How can we help you today?

What is the CFF fault on the ATS48 soft starter and what causes it?

Issue:
What is the cause of the CFF fault on the ATS48 soft starter?

Product Line:
Altistart 48, ATS48

Environment:
All models, all serial numbers.

Cause:
Invalid configuration on power up.  This could be due to a replaced control board or electrical interference that prevents the control board from reading the configuration.

Resolution:
This fault is due to an Internal configuration error.
Complete a Factory Reset by going to drC menu > FCS parameter> change to YES.  Hold Enter button for 2s to complete this reset.  Reprogram the softstart.
Cycle power to the softstart.  Then provide a new run command.
If the fault persists after these steps, replace the control board or Softstart as applicable.

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings