Cannot see tags in the variable pop up window for HMI service in Web Designer
Issue
Cannot see tags in the variable pop up window for HMI services (i.e., E-mail, Recipedb, ,etc).in web Designer
Product Line
TSX ETG30xx, TSXWMY100, 140NWM100
Environment
Windows 10
Resolution
When you click on the '...' button in the E-mail service for the Web designer application, no tags are shown in the pop up window.
The reason why the issue is occurring is because the 'Persistence' check box is not selected in the variable tab.
To resolve the issue:
- Open the device variables tab:
- Select the 'checkbox under the column named 'Persistent'.
- Save the changes.
- Double click on the '...' icon to open the 'Variable selection window.
Released for: Schneider Electric Canada
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and en expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.