Vista Time vs. WebReach Time

Issue
The Vista time display does not match the PME Diagrams/WebReach time or the meter's Clock module's local time output

Product Line
ION Enterprise 5.x
ION Enterprise 6.x
Power Monitoring Expert 7.x
Power Monitoring Expert 8.x
Power Monitoring Expert 9.x
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Power Monitoring Expert 2024

Environment
PME WebReach
Vista

Cause
The DST offset adjusts the UTC according to the DST start and end dates for the correct local time (internal to the meter). The local time in Vista is adjusted using the local PC time zone/DST settings, not the meter settings.
​The internal local (based on the DST settings) of the meter is used in WebReach. WebReach uses meter universal time and applies the meter Clock module settings to calculate the local time.

Resolution

If the local time output of the meter Clock module does not agree with Vista, check your Clock module settings on the meter.

Also, in Vista time will not be shown correctly if the meter is in a different timezone than the server.

Released for: Schneider Electric Canada