How can we help you today?

How to Determine if Cumulative Update 3 has been applied to a StruxureWare Power Monitoring 7.0.1 System

Issue
There is no direct way of finding, If cumulative update 3 has been installed for a SPM 7.0.1 system.

Product Line
Struxtureware Power Monitoring 7.0.1

Environment
Windows 7
Windows Server 2008
Struxtureware Power Monitoring 7.0.1

Cause
No update available in the Help > About section

Resolution
There is no way to tell if Cumulative Update 3 has been applied to a StruxureWare Power Monitoring 7.0.1 System in by looking at the version/build number in Help> About, but it can be determined from the registry.

Cumulative Update 3 adds the registry setting IONSERVICESCACHEPOLLINGRATE and can be found under HKEY_LOCAL_MACHIN\SOFTWARE\Wow6432Node\Schneider Electric\ION Enterprise\7.0.1

If IONSERVICESCACHEPOLLINGRATE is found at the above location Cumulative Update 3 has been applied.

If IONSERVICESCACHEPOLLINGRATE is not found at that location Cumulative Update 3 has not been run.

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings