Issue
The customer may need the meter frontdisplayor HMI “username and password”.
Product Lines
EM3500 Series meter
iEM3000 Series meter
CM4000 / CM4
CM3000 / CM3
CM2000 / CM2
PM800 / PM8
PM700 / PM7
PM600 / PM6
PM200 / PM2
PM2000 series meter
PM5000 Series meter
PM8000 Series meter
HDPM6000 HMI
Environment
On-board Password
Cause
Customers improve difficulty to access the meter front display or HMI
Resolution
If needed, the default credentials for the meter’s front display can usually be found in the user manual or in a related article, if they were not provided.
Table 1: Meter model, username and password
| Meter Model | Username | Password |
| EM3500 | None | 00000 |
| EM3570 | None | 0010 |
| iEM3000 Series meter | None | 0010 |
| CM2000/CM2 | None | Starts with “P----" prompts and unique for each meter |
| CM3000/CM3 | None | 0000 |
| CM4000/CM4 | None | 0 |
| PM200/PM2 | None | 00000 |
| PM600/PM6 | None | 0 |
| PM700/PM7 | None | 00000 |
| PM800/PM8 | None | 0000 |
| PM2000 Series meter | None | 0 or 0000 depends on the model |
| PM5000 Series meter | None | 0000 |
| PM8000 Series meter (*) |
| 0 |
| HDPM6000 meter (HMI) | USER | adminpass |
Note:
- (*) When entering your username, the meter ignores any leading zeros. For example,
USER1, USER01 and USER001 are all recognized by the meter as USER1.
- Some of the meters are old, obsolete, and unsupported.
Documentation
- CM2000 Series meter: https://www.se.com/us/en/faqs/FA276335/
- CM3000 Series meter: https://www.se.com/id/en/product-range/920-powerlogic-cm3000/#overview
- CM4000 Series meter: https://www.se.com/us/en/faqs/FA360744/
- EM3500 Series meter: https://download.schneider-electric.com/files?p_Doc_Ref=Z206079&p_enDocType=Instruction+sheet&p_File_Name=EM35xx_quick_Z206079-0F.pdf
- EM3570 Series: https://www.se.com/us/en/product-range/61336-powerlogic-em3500-series/#documents
- iEM3000 Series meter: https://www.se.com/us/en/product-range/61273-acti-9-iem3000-series/#documents
- PM200 Series meter: https://www.se.com/us/en/faqs/FA409199/
- PM600 Series meter: https://www.se.com/us/en/faqs/FAQ000244726/
- PM700 Serie meter: https://www.se.com/us/en/product-range/917-pm700-series/?gclsrc=aw.ds&&utm_source=google&utm_medium=cpc&utm_campaign=2025_June_us_serv_sev_google_decision-lead_gen_sem_local_services_ecocare_pmax&utm_term=&gad_source=1&gad_campaignid=22715060821&gbraid=0AAAAADcf1WTk2qkMfGn5yTmTHyRn-6BzX&gclid=EAIaIQobChMI3NzTnJiLkQMVd1R_AB3URDpPEAAYASAAEgIIMvD_BwE#overview
- PM800 Serie meter: https://www.se.com/us/en/faqs/FA351456/
- PM2000 Series meter: https://www.se.com/us/en/product-range/63370-pm2000-series/#products
- PM5000 Series meter: https://www.se.com/us/en/product-range/61281-powerlogic-pm5000-power-meters/?gclsrc=aw.ds&&utm_source=google&utm_medium=cpc&utm_campaign=2025_oct_us_allbu_sustainability_google_consideration_sem_local_schneiderelectric_corebrandrelated_pmax&utm_term=&gad_source=1&gad_campaignid=23142236817&gbraid=0AAAAADcf1WSF2pTLeKvj33I4IsjD8bZNA&gclid=EAIaIQobChMItNTNi5uLkQMVyS7UAR0xEy5eEAAYASAAEgKL3_D_BwE#products
- PM8000 Series meter: https://www.se.com/us/en/product-range/62252-powerlogic-pm8000-power-quality-meters/#products
- HDPM6000 meter HMI: https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=HDPM6000+HMI+Display+User+Guide_ZL0190-0B..pdf&p_Doc_Ref=ZL0190
Released for: Schneider Electric Canada
