How can we help you today?

PQDIF Exporter Database Configuration Error - Login Fails

Issue
During the configuring of the Database Options settings for PQDIF Exporter, upon clicking the 'Test Settings' button the database connection fails and gives the following message:

"Test Database Connection Settings

Database connection failed.
Cannot open database "ION_Data_test" requested by the login.
The login failed.
Login failed for user 'Report'."

Here is a screenshot:
Issue screenshot

Product Line

ION Enterprise 5.x, 6.x
StruxureWare Power Monitoring (SPM) 7.0.1
Power Monitoring Expert (PME) 7.2.x

Power Monitoring Expert 8.x

Power Monitoring Expert 9.x

Power Monitoring Expert 2021

Power Monitoring Expert 2022

Power Monitoring Expert 2023

Power Monitoring Expert 2024


Environment
PQDIF Exporter Configuration

Cause
The PQDIF Exporter configuration is defined with a non-existent or incorrect database, and throws this error when attempting to connect to it.

Resolution
*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).
For Database*


The database configuration information is stored in a .xml configuration file.  This file is named PQDIFExporterConfig.xml and can be located in the <InstallDirectory>\Power Monitoring Expert\config\exporters\PQDIF\config folder.
(e.g.. D:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\config\exporters\PQDIF\config\PQDIFExporterConfig.xml)

Edit this file and locate the line containing the DatabaseConnection information.

Locate the non-existent or incorrect database name within this line and modify it to reflect the correct database name.
Save and close the file.

Solution screenshot

Note: Ensure the PQDIF Exporter Configuration UI is closed before you edit the PQDIFExporterConfig.xml file.

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings