4300 ACM Device Type
Issue
When attempting to add a 4300 ACM device to the ION Enterprise/SPM/PME network using Management Console, the 4300 ACM does not show up in the drop-down list of possible device types.
Product Line
Ion Enterprise
StruxureWare Power Monitoring (SPM)
Power Monitoring Expert (PME)
4300 ACM
Environment
Management Console
Cause
The 4300 ACM is not on the 'official' list of supported device types in the ION_Network database.
Resolution
When adding a 4300 ACM, select the 3300 ACM device type. Once added as a 3300 device type, it will communicate properly in all versions of ION Enterprise/SPM/PME.
The dropdown list can also be modified to include the 4300 by following the instructions in the article How to add 4300 Device Type to ION Enterprise/SPM/PME
Released for: Schneider Electric Canada
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