How can we help you today?

Power Monitoring Expert (PME) Cannot View Custom Images on Diagrams in Web Component

Issue
Custom images and diagrams are not being displayed in Web, but appear in Vista.

Product Line
Power Monitoring Expert 9.x
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Power Monitoring Expert 2024


Environment
Power Monitoring Expert Web Applications

Cause
Vista can display images from any folder on the computer, but Web can only display images stored within a specific directory.

Resolution
Move the image to the following directory:
...<PME install path>…\config\diagrams\images
In order to better organize custom images, it is possible to create a new folder in the images directory as desired.

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings