Where can I find spare part numbers for enclosed drives and soft starters (S-FLEX, M-FLEX, E-FLEX, ATS22, ATS48)?
Resolution:
Part numbers for hardware or repair parts for Enclosed Drives and Soft starts can be acquired by contacting the Drives Product Support Group at 888-778-2733.
Please have the Q2C or FO (Factory order) number available from the nameplate inside the door.
You can also find some repair parts listed in the enclosed drives or soft starters manual . Please see the attached files before contacting the Drives Product Support Group.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)