What causes the error: "Could not start the Runtime: (The application could not start because it's side-by-side configuration is incorrect)" when connecting to Web Gate?
Issue:
What causes the error: "Could not start the Runtime: (The application could not start because it's side-by-side configuration is incorrect)" when connecting to Web Gate?
Product Line:
Webgate, Vijeo Designer, HMI
Resolution:
This error message:
Indicates that the proper Microsoft Visual Studio C++ 2005 SP1 or Microsoft Visual Studio C++ 2008 SP1 redistributable are not installed.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric Canada
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and en expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.