Support
Search FAQs
FA229915
How can we help you today?

Does Schneider Electric authorize warranty claim for shipping damage?

Issue:
Product received with shipping damage.

Product Line:
M-Flex

Environment:
None

Cause:
Freight carrier did not transport product correctly

Resolution:
Unfortunately if the order did not have FOB (Freight on board)  then the customer should sign as damaged and file a claim against the carrier.

Released for: Schneider Electric Canada
Explore more
Range:
MRCA/MRWA Mount
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
MRCA/MRWA Mount
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings