{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
RSU or LTU software and UTA (STRV00910) not communicating with Micrologic trip unit
Issue:
RSU or LTU software and UTA (STRV00910) not communicating with Micrologic trip unit

Product Line:
Powerpact H, J and L frame with Micrologic trip unit

Resolution:
Your computer may not be recognizing your new hardware, the UTA test kit in the USB port.

Go into your Windows control panel
Go into the device manager
Right click on Ports (COM & LPT)
Click on "Scan for hardware changes"

Now you should be able to go into your RSU or LTU program
Click on Setup, click on PC communication parameters
For Channel, select USB Maint. Module
For Serial port name, select COM (port number):  Maintenance Module

Schneider Electric Canada

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: