Support
Search FAQs
FA231592
How can we help you today?

WSOS V5 crashes after installation

Issue
When WSOS is double clicked, the application crashes with the error:

Stopped Working


Application Event Viewer

Environment
Windows 7 64 bit OR 32 bit

Cause
The application crashes due to missing MSXML package

Resolution
The software requires that MSXML 4.0 Service Pack 3 be installed on the system

Below is a link to download the compatible version of MSXML from Microsft's website:
https://www.microsoft.com/en-us/download/details.aspx?id=36292

Released for: Schneider Electric Canada
Explore more
Range:
Windows Switchgear Operating System Version 5 - WSOS 5
ADVC Controller Range
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
Windows Switchgear Operating System Version 5 - WSOS 5
ADVC Controller Range
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings