How can we help you today?

PlantStruxure PES [V3.1 + SP1]: PES V3.1 Licensing issue with VijeoCitect V7.3

Goals and Symptoms

If user installs PES v3.1 followed by installation of VijeoCitect V7.30, the PES license will be broken and the PES server will not start any more.

Facts and Changes

PES V3.1, Vjieo Citect V7.30

Causes and Fixes

PES V3.1 License will corrupt followed by installation of VijeoCitect(VJC) V3.0 because  of the following reasons:

1.PES V3.1 installs Floating License Manager V1.0.0.0.
2. VJC V7.30 installs 1.0.2.0  which overwrites  V1.0.0.0 without informing the user.

Steps to  Recover the Corrupt License of PES V3.1:

1. Manually uninstall 1.0.2.0 (which will cause VJC Soft licensing to not be usable)
2. Re-install  V1.0.0.0 from the PES installer package(PSXAS_V3.1_SP1_Official .ISO
\LicenseManagers\FloatingLicenseManagerSetup_PE.exe).
Note that this file will need to be copied on a read/write location, and not run from the iso (read only)
3. Finally, redo the license configuration described in the Process Expert Licensing Guide.

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings