What can cause an SOC drive state on an ATV61/ATV71 Drive?
Resolution:
SOC is displayed when a run command is active and the Fault Management parameter Output Phase Loss is set to "Output Cut". The drive will remain in the SOC state until a valid motor connection is detected.
If SOC persists, verify that the motor is connected correctly and inspect the motor wiring for open circuits or loose connections. Also check for an open contactor or disconnect between the drive and motor. Once the motor circuit is properly connected, the drive will start normal operation.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
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Released for: Schneider Electric Canada
